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Microsoft also
announced that
Microsoft
Dynamics CRM
Online will be
available in 40
markets and 41
languages by the
end of 2010. In
addition to
32 markets
announced in
April, the
following eight
markets are
slated to be
covered by
Microsoft
Dynamics CRM
Online:
Australia,
Brazil,
Colombia, Costa
Rica, Chile,
Cyprus, Peru,
and Trinidad and
Tobago.
Microsoft
Dynamics CRM
2011 will
deliver “The
Power of
Productivity”
through
familiar,
intelligent and
connected
experiences for
people inside
and outside an
organization.
This release
will also enable
partners,
including
independent
software
vendors, global
system
integrators and
value-added
resellers, to
quickly create,
package and
distribute
Microsoft
Dynamics CRM
extensions and
custom
solutions.
To streamline
solution
discovery and
distribution,
Microsoft will
be launching
Microsoft
Dynamics
Marketplace in
September 2010.
This new online
catalog will
provide an easy
way for partners
to market and
distribute
solutions to
Microsoft
Dynamics
customers. The
marketplace will
allow customers
to quickly
search, discover
and apply
industry-specific
applications and
solution
extensions from
Microsoft and
its partners to
help them
accelerate and
extend their CRM
and ERP
implementations.
Microsoft
Dynamics
Marketplace will
be integrated
within Microsoft
Dynamics CRM
2011, allowing
customers to
search for
applications
directly from
within their CRM
solution.
“We are excited
to get the new
release of
Microsoft
Dynamics CRM.
The new features
will give us
even more power
and flexibility
to create and
easily customize
CRM solutions to
meet the unique
business needs
of our customers
and help them be
more
productive,”
said Jason Hunt,
Avanade CRM and
xRM evangelist.
“We are also
looking forward
to the
introduction of
Microsoft
Dynamics
Marketplace, as
it opens up new
opportunities
that will enable
us to expand our
reach and get
our CRM
solutions out to
a broader,
global
audience.”
Partners can
find more
information on
joining the
Microsoft
Dynamics
Marketplace at
http://www.microsoft.com/dynamics/marketplace.
Microsoft
Dynamics CRM
2011 Delivers
Next-Generation
Cloud
Productivity
In June 2010,
Microsoft
Dynamics CRM
Online and
Microsoft
Dynamics CRM
were recognized
as “a leader”
for midsize and
large
organizations by
Forrester
Research Inc. in
The
Forrester Wave
and
The
Forrester Wave.
Microsoft
Dynamics CRM
2011 will build
on and extend
those leadership
capabilities
through the
following
experiences:
Familiar
Experiences
|
• |
Next-generation
Microsoft
Outlook
experience.
The best
Microsoft
Outlook
client
experience
yet
enables
CRM
information
to take
full
advantage
of
native
Outlook
functionality
including
previews
and
conditional
formatting. |
|
• |
Microsoft
Office
experience.
New
contextual
CRM
Ribbon
for
Outlook
and
browser
clients
delivers
consistent
Microsoft
Office
navigation
and user
experiences. |
|
• |
RoleTailored
design.
Role-based
forms
and
views
ensure
business
professionals
have
fast
access
to the
relevant
information
that
they
need and
are
prevented
from
seeing
data
that
they are
not
authorized
to view.
|
|
• |
Advanced
user
personalization.
Customers
can
create
personal
views,
add
commonly
used
records
and
design
personal
dashboards
to
measure
performance. |
Intelligent
Experiences
|
• |
Inline
data
visualizations.
Business
professionals
using
Microsoft
Dynamics
CRM 2011
can
quickly
create
and
share
inline
charts
with
drill-down
intelligence
to
visually
navigate
data and
uncover
new
insights. |
|
• |
Real-time
dashboards.
Businesses
can
rapidly
configure
multiple
real-time
dashboards
to
actively
monitor
business
performance
and
improve
decision-making. |
|
• |
Flexible
goal
management.
Businesses
can
define
key
performance
and
business
health
indicators
to track
and
measure
progress
against
any
organizational
goal or
metric. |
|
• |
Guided
process
dialogs.
In
addition
to
automated
processes,
businesses
can
provide
its
employees
with
step-by-step
guidance
through
any
business
process
or
interaction. |
Connected
Experiences
|
• |
Contextual
documents.
For
organizations
with
Microsoft
SharePoint
Server,
people
can
easily
provision
SharePoint
document
repositories
and
embed
directly
within
Microsoft
Dynamics
CRM. |
|
• |
Cloud
development.
Developers
can
develop
and
deploy
custom
code for
Microsoft
Dynamics
CRM
Online
using
powerful
tools,
such as
Microsoft
Visual
Studio.
Powered
by .NET
Framework
4, they
can also
incorporate
Microsoft
Silverlight,
Windows
Communication
Foundation
and
Language
Integrated
Query
into
their
cloud
solutions. |
|
• |
Solution
management.
Solution
developers
can
easily
create,
manage
and help
protect
solutions
from
creation
to
distribution
through
versioning,
dependencies
and
security
features. |
|
• |
Microsoft
Dynamics
Marketplace.
Customers
can
quickly
find,
download
and
apply
custom
solutions
and
extensions
embedded
within
Microsoft
Dynamics
CRM. |
“Microsoft
Dynamics CRM
2011 will
further deliver
‘The Power of
Productivity’
through
familiar,
intelligent and
connected
experiences for
customers and
partners,” said
Brad Wilson,
general manager
of Microsoft
Dynamics CRM.
“For customers,
it offers new
levels of user
productivity and
collaboration
that meet their
specific
business needs
with a low total
cost of
ownership. For
partners, it
unlocks new
opportunities
and provides a
single
development
environment for
cloud-based and
on-premise
deployments.
Together, this
new release
raises the bar
in the CRM
market.”
More information
about Microsoft
Dynamics CRM
2011 and beta
notification
sign up can be
found at the
Microsoft
Dynamics CRM
website at
http://crm.dynamics.com/crm2011beta.
New
Microsoft
Dynamics CRM
Online Benefit
for Microsoft
Partners
As part of the
October launch
of the Microsoft
Partner Network,
Microsoft is
announcing that
companies
registered in
the Microsoft
Partner Network
will be able to
receive 250
seats of
Microsoft
Dynamics CRM
Online at no
charge for
internal use.
More information
on partner
opportunities
with Microsoft
Dynamics CRM can
be found at the
Microsoft
Partner Network
website at:
https://partner.microsoft.com/global/productssolutions/dynamics/microsoftdynamicscrm.
About
Microsoft
Dynamics
Microsoft
Dynamics is a
line of
easy-to-use,
integrated and
adaptable ERP
and CRM
applications
that enable
business
decision-makers
to quickly
respond to
market shifts,
take advantage
of new trends,
increase their
competitive edge
and drive
business
success.
Microsoft
Dynamics
solutions are
delivered
through a
world-class
network of
reselling
partners
providing
specialized
services and
additional
innovation to
help customers
excel in their
industries.
About
Microsoft
Founded in 1975,
Microsoft (Nasdaq
“MSFT”) is the
worldwide leader
in software,
services and
solutions that
help people and
businesses
realize their
full potential.
Note to
editors: For
more
information,
news and
perspectives
from Microsoft,
please visit the
Microsoft News
Center at
http://www.microsoft.com/news.
Web links,
telephone
numbers and
titles were
correct at time
of publication,
but may have
changed. For
additional
assistance,
journalists and
analysts may
contact
Microsoft’s
Rapid Response
Team or other
appropriate
contacts listed
at
http://www.microsoft.com/news/contactpr.mspx.
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